Event Services Coordinator Tradeshows/Conventions
3.
4 Placentia, CA Placentia, CA Full-time Full-time From $25 an hour From $25 an hour 10 days ago 10 days ago 10 days ago Join the Power People! Edlen Electrical Exhibition Services, the leader in providing temporary utility services is seeking to hire an Event Services Coordinator to join our Anaheim Team.
Opened in 1994 in the heart of California's Orange County, Edlen's Anaheim branch services over 21 convention properties, including the Anaheim Convention Center, Long Beach Convention Center and Palm Springs Convention Center.
Job Type:
Full-time.
This is not a remote or hybrid position.
Must be available to work at the office and on showsite.
Salary:
Commensurate with experience and education.
This is an hourly non-exempt position.
The Event Services professional obtains and manages all the information required to provide utility services while maintaining a safe environment and enhancing the customer experience.
Primary responsibilities include assisting to obtain and manage the information required to provide temporary utility services for trade shows, conventions, and special events.
Visit edlen.
com for more information.
Essential Duties &
Responsibilities:
1.
Deliver customer service by way of answering phones, email and responding to client inquiries 2.
Book events in Event Management Program (EMP) and update as information is received 3.
Create and maintain electronic files 4.
Create order forms and distribute to general service contractors and clients 5.
Obtain and confirm general service contractor move-in, exhibitor, show open and tear out hours 6.
Obtain current and up-to-date floor plans 7.
Obtain current and up-to-date exhibitors lists and import into EMP; enter individual exhibitor information and update as necessary 8.
Enter and process exhibitor utility orders received via fax, email, mail and through on-line ordering 9.
Collect payment for services before, during and post-event 10.
Review and request additional information from exhibitors to meet their electrical needs prior to arrival at show site 11.
Communicate regularly with client and decorator to obtain all event relevant information 12.
Mark utility orders to the floor plan 13.
Communicate with all members of electrical staff regarding orders, floor plan, scheduling, installation, onsite production and dismantle 14.
Produce exhibitor and show management work orders 15.
Produce and distribute relevant utility delivery lists before move-in 16.
Obtain and enter show management and/or general service contractor utility requirements 17.
Audit orders and show files to ensure accurate data entry 18.
Attend planning, operations and pre-con meetings as needed 19.
Manage and provide customer service onsite at the exhibitor service desk and/or labor desk 20.
Interact with exhibitors on show site to ensure a successful installation and tear out 21.
While onsite process new and revised orders, collect funds, create work orders and assign an electrician to complete the work 22.
Onsite distribution of no order on file notices and final invoices 23.
While onsite conduct a booth audit and collect funds if necessary 24.
Enter all completed exhibitor and show management work orders at show site and process all final payments 25.
Provide the tear-out delivery list and floor plan to foreman 26.
Present show management invoice, obtain signature and payment 27.
Organize information and take information back to the office 28.
Reconcile paperwork, run reports and submit the event file and paperwork for final approval 29.
Travel and assist branch offices when necessary 30.
Other duties as assigned Hours:
Working early mornings, evenings, weekends and holidays is required to prep and service events.
Due to the last minute nature of the work schedules are subject to change with very little or no notice.
Travel:
May be required to travel to support other convention properties, including the Anaheim Convention Center, Long Beach Convention Center and Palm Springs Convention Center.
Transportation:
Reliable transportation is required due to varied hours and work locations Job Type:
Full-time Pay:
From $25.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Professional development assistance Referral program Vision insurance Schedule:
8 hour shift Holidays Monday to Friday Weekends as needed
Experience:
Events management:
1 year (Preferred) Customer service:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 Placentia, CA Placentia, CA Full-time Full-time From $25 an hour From $25 an hour 10 days ago 10 days ago 10 days ago Join the Power People! Edlen Electrical Exhibition Services, the leader in providing temporary utility services is seeking to hire an Event Services Coordinator to join our Anaheim Team.
Opened in 1994 in the heart of California's Orange County, Edlen's Anaheim branch services over 21 convention properties, including the Anaheim Convention Center, Long Beach Convention Center and Palm Springs Convention Center.
Job Type:
Full-time.
This is not a remote or hybrid position.
Must be available to work at the office and on showsite.
Salary:
Commensurate with experience and education.
This is an hourly non-exempt position.
The Event Services professional obtains and manages all the information required to provide utility services while maintaining a safe environment and enhancing the customer experience.
Primary responsibilities include assisting to obtain and manage the information required to provide temporary utility services for trade shows, conventions, and special events.
Visit edlen.
com for more information.
Essential Duties &
Responsibilities:
1.
Deliver customer service by way of answering phones, email and responding to client inquiries 2.
Book events in Event Management Program (EMP) and update as information is received 3.
Create and maintain electronic files 4.
Create order forms and distribute to general service contractors and clients 5.
Obtain and confirm general service contractor move-in, exhibitor, show open and tear out hours 6.
Obtain current and up-to-date floor plans 7.
Obtain current and up-to-date exhibitors lists and import into EMP; enter individual exhibitor information and update as necessary 8.
Enter and process exhibitor utility orders received via fax, email, mail and through on-line ordering 9.
Collect payment for services before, during and post-event 10.
Review and request additional information from exhibitors to meet their electrical needs prior to arrival at show site 11.
Communicate regularly with client and decorator to obtain all event relevant information 12.
Mark utility orders to the floor plan 13.
Communicate with all members of electrical staff regarding orders, floor plan, scheduling, installation, onsite production and dismantle 14.
Produce exhibitor and show management work orders 15.
Produce and distribute relevant utility delivery lists before move-in 16.
Obtain and enter show management and/or general service contractor utility requirements 17.
Audit orders and show files to ensure accurate data entry 18.
Attend planning, operations and pre-con meetings as needed 19.
Manage and provide customer service onsite at the exhibitor service desk and/or labor desk 20.
Interact with exhibitors on show site to ensure a successful installation and tear out 21.
While onsite process new and revised orders, collect funds, create work orders and assign an electrician to complete the work 22.
Onsite distribution of no order on file notices and final invoices 23.
While onsite conduct a booth audit and collect funds if necessary 24.
Enter all completed exhibitor and show management work orders at show site and process all final payments 25.
Provide the tear-out delivery list and floor plan to foreman 26.
Present show management invoice, obtain signature and payment 27.
Organize information and take information back to the office 28.
Reconcile paperwork, run reports and submit the event file and paperwork for final approval 29.
Travel and assist branch offices when necessary 30.
Other duties as assigned Hours:
Working early mornings, evenings, weekends and holidays is required to prep and service events.
Due to the last minute nature of the work schedules are subject to change with very little or no notice.
Travel:
May be required to travel to support other convention properties, including the Anaheim Convention Center, Long Beach Convention Center and Palm Springs Convention Center.
Transportation:
Reliable transportation is required due to varied hours and work locations Job Type:
Full-time Pay:
From $25.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Professional development assistance Referral program Vision insurance Schedule:
8 hour shift Holidays Monday to Friday Weekends as needed
Experience:
Events management:
1 year (Preferred) Customer service:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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