Assistant Manager, Branch

Position Summary:
SchoolsFirst Federal Credit Union is looking for a Assistant Branch Manager who will assist the Branch Manager in the administration and supervision of the operations of the branch and ensures that Members receive prompt, efficient and high quality service.


Essential Job Functions:

  • Supervises teammembers directly, including selection, training, performance appraisal and work allocation. Responsible for scheduling staff.
  • Ensures daily responsibilities of staff are completed and proper procedures are followed. Analyzes departmental needs and assists in reviewing operations to provide suggestions for enhancements.
  • Helps establish, communicate and achieve the credit union's goals and standards, ensuring these are fully communicated to and understood by all branch staff.
  • Attracts new Members through participation in school, community and business functions. Conducts, coordinates and trains staff on school visitations and off-site presentation efforts.
  • Provides on-going coaching and counseling and establishes performance goals.
  • Ensures effective management through hiring, supervising and training of qualified personnel.
  • Provides consultative services to Members regarding credit union products and services and ensures that teammembers are providing consultative services by assessing the Member's needs, addressing their concerns and gaining agreement.
  • Acts as a resource for the platform/tellers on policies and procedures.
  • Assumes management responsibilities for the platform and/or teller area in the absence of the Branch Manager.


High School Diploma or G.E.D required. 

3 to 5 years of related experience required.

Certification/License Requirements:
Register with the Nationwide Mortgage Licensing System and Registry as a mortgage loan originator in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act (the "SAFE Act") when applicable.

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